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Experience

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Professional
Experience

2023 – 2025 

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​2021 – 2022

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2017 – 2021

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Senior Analyst (Price, Promotion, and Trade)

LG Electronics Canada Inc., North York, ON

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  • Managed promotional plans and operational forecasts using OLAP (Online Analytical Processing) tools

  • Coordinated promotional plan and spending communications among cross-functional teams, ensuring clarity and timely feedback to decision-makers

  • Enhanced communication accuracy and workflow efficiency by automating standardized processes with Python and supporting process automation initiatives

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Data Analyst & Office Manager

Jobomb Technologies Inc., Richmond Hill, ON

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  • Analyzed and visualized sales and customer data to generate actionable insights for sales and marketing strategies

  • Facilitated communication between IT and sales teams to ensure alignment between technical development and business goals

  • Supervised junior team members and led workflow automation projects to enhance operational efficiency

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Research Analyst - Data Science

Q.AMAZE Research & Development Service, LLCTaipei, Taiwan

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  • Led projects involving business analytics, predictive modeling, and customer analysis to inform and enhance branding and marketing strategies in collaboration with stakeholders

  • Delivered actionable insights through data visualization and storytelling, effectively communicating findings to both technical and non-technical audiences

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Education

2025 

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​​2022 – 2023

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Certificate in Professional Development in Machine Learning Software Foundations

Data Sciences Institute, University of Toronto, Toronto, ON

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  • Implemented machine learning workflows encompassing data engineering, model and pipeline building, cross-validation, hyperparameter tuning, and performance evaluation using Python and core libraries

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Graduate Certificate in Big Data Analytics

Georgian College, Barrie, ON

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  • Applied big data analytics tools in project-based training, including Apache Spark, Hive, Google Cloud Platform (GCP), SQL, Python, Tableau, and Power BI

  • GPA: 4.0 / 4.0 | Graduated with Honors

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Doctor of Philosophy in Health and Welfare Policy

National Yang-Ming University, Taipei, Taiwan​​

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  • ​Canadian Equivalency: Earned doctorate (WES certified)

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Master of Science in Health Policy and Management

National Taiwan University, Taipei, Taiwan​​

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  • Canadian Equivalency: Master’s degree (WES certified)

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Bachelor of Science in Public Health

Kaohsiung Medical University, Kaohsiung, Taiwan

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Recognitions

2025

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​​2023

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​​​2015

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​​2015

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2009

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LG Electronics Canada Inc.  Global CFO Award (team recognition)

  • Recognized for contributions to a cross-department business process automation project that improved operational efficiency

  • Served as a dedicated team member from project initiation through completion

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Georgian College  Innov8 Awards (team recognition) 

  • Award-Winning Capstone: Built and optimized predictive models (KNN, Random Forest) for the Smart Beach Project, contributing to our team's success in WINNING THE 2023 GEORGIAN COLLEGE INNOV8 AWARD

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National Yang-Ming University — Outstanding Paper Award for Students and Postdoctoral Researchers

  • First author of “Protective Umbrella or Double-Edged Sword? The Impact of Social Capital on Multiple Substance Abuse", published in Formosa Journal of Mental Health

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Taiwan Foundation for Rare Disorders — Research Grant Recipient

  • Dissertation:  Exploring Coping Experiences of People with Multiple Sclerosis: The Stress Process and the Life Course Perspectives

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Taiwan Foundation for Rare Disorders — Research Grant Recipient

  • Thesis:  Health Needs Assessment for Patients with Multiple Sclerosis

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Certifications

2025

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2025

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​​​​2023

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​​2021

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2014

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IBM Machine Learning Professional Certificate 

IBM

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Python for Data Science, AI & Development

IBM

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Machine Learning with Python: Foundations

LinkedIn Learning

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Business Analytics Specialization

Wharton Online, University of Pennsylvania

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Business Intelligence Data Analyst

AsiaAnalytics Taiwan Ltd., Taiwan​

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Volunteer

2020 – 2023

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2021

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2017 – 2019

Co-Founder & Volunteer Speaker/Coordinator

Her Attitude(Taiwan Women Entrepreneurs Empowerment Association), Taipei, Taiwan

  • Co-founded this nonprofit association to support and empower women entrepreneurs in Taiwan.

  • Coordinated and co-hosted networking and learning events, managing planning, logistics, and administration.

  • Served as a speaker at several activities, sharing knowledge and facilitating discussions for members.​​​

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Research Associate & Ambassador

On Canada Project, ON, Canada

  • Translated scientific research into accessible, audience-friendly posts to enhance public understanding.

  • Developed content promoting equity and inclusion within Canadian society.​

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Volunteer Consultant

Q.AMAZE Research & Development Service, LLC, Taipei, Taiwan

  • Conducted market research projects for three socially responsible companies, utilizing data analytics, surveys, and key-person interviews.

  • Advised over ten small businesses on incorporating data analytics and qualitative methods into decision-making.

 © 2025 Yi-Chen Hsiao. All rights reserved.

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